User guides or knowledge base
Customer Support go links
Go links for Zendesk
Give your team a faster way to open Zendesk resources. Replace long URLs with memorable shortcuts such as go/docs or go/roadmap.
Glinks + Zendesk
Open the right resource without hunting for the URL
Glinks does not need a direct integration with Zendesk. Save any Zendesk URL as a go link, then teammates can type the shortcut in their browser from anywhere. Glinks redirects them to the page without reading its content.
Examples
Popular Zendesk go link ideas
Choose an idea below to create it for your team.
Links to the help center or documentation for Zendesk.
Open a frequently used Zendesk resource.
Open a frequently used Zendesk resource.
Links to the tickets page for managing support tickets.
Company's Zendesk dashboard
Company's Zendesk dashboard
Company's Zendesk dashboard
Directs to the main Zendesk dashboard or homepage.
Open a frequently used Zendesk resource.
How it works
Create a Zendesk go link in three steps
- 1Choose a destination
Open the Zendesk document, dashboard, or page you want to share.
- 2Name the shortcut
Create a short, recognizable name such as go/handbook.
- 3Share it with your team
Team members can type the same go link to reach the destination.
FAQ
Using Glinks with Zendesk
What is a go link?
A go link is a short, memorable link such as go/roadmap that redirects to a longer URL.
Does Glinks access content in Zendesk?
No. Glinks redirects the short link to the destination URL and does not read the content of the destination page.
Can my whole team use the same go links?
Yes. Go links are shared with members of your Glinks team, so everyone can use the same memorable shortcuts.
Does Glinks support enterprise SSO?
Yes. The Enterprise plan includes Okta and other SAML identity providers, plus setup support, audit logs, and custom domains.
More Customer Support tools
Explore related apps
Make Zendesk easier to reach
Create and share your first go link in minutes.